Last updated: October 19, 2023

Terms of Use

1. Introduction

Welcome to automatic.chat, a product designed to enhance user experience on your website. By using our service, you are agreeing to the terms and conditions laid out in this document. Please review them carefully.

2. Product Description

automatic.chat is an AI-powered chatbot tool designed to assist your website visitors by answering their questions and guiding them through your website. Its primary goal is to provide instant responses, aiding in enhancing the overall user experience on your site. Developed with the power of GPT-4, it is tailored for business users to seamlessly integrate with their websites and provide reliable service to their visitors.

3. Company Information

Name: automatic.chat
Location: Toronto, Canada
Contact Information: For any inquiries, feedback, or support requests, you can reach out to us via email at [email protected].

4. Pricing, Subscription & Refunds

Subscription: Using automatic.chat requires a subscription. The terms of your subscription, including pricing and features, are shown on automatic.chat/pricing . Our services are billed on a recurring basis, and you will be automatically billed at the start of each subscription period. Trial Period: We offer a 1 month trial period for new users. During this time, you can explore the features and benefits of automatic.chat without any charge. If you decide not to continue with a paid subscription, ensure you cancel within the trial period to avoid any charges.

Refunds: Refunds are considered on a case-by-case basis. Generally, if you request a refund within 1 week of your subscription renewing, and yours bots do not have any added sources, added messages/chats in that time, then you may be refunded. However if your bots receives any messages/chats, or has sources added, we unfortunately reserve the right to cancel your subscription without issuing a refund.

If a subscription renews for multiple months without any notice from you about your intention to cancel (despite the bot not being active), a refund shall only be provided for your last payment. If you believe that a refund is justified due to malfunction or dissatisfaction with our service, please contact our support team at [email protected].

Discounts: If you possess a yearly subscription, you will only get the discount for the first year of your subscription. After a year of subscribing, your subscription will renew at the standard rate and not the discounted rate. There is only one yearly discount allowed per person / business. Abuse of this policy will lead you to get IP banned. The yearly discount does not apply to the monthly pricing.

5. Data Handling

Data Collection: automatic.chat collects data from user interactions to improve the responsiveness and accuracy of the chatbot. This data includes the questions asked and the responses provided but does not store personally identifiable information. Storage & Protection: All data is stored on secure servers with the latest encryption technology. We make it a priority to protect user data from unauthorized access, alteration, disclosure, or destruction. Third-Party Sharing: At automatic.chat, we do not sell or share your data with third parties for marketing purposes. However, we may share anonymized data with trusted partners for research and analysis to improve our services.

6. Usage Limitations

General Use: The chatbot is intended for business use to aid visitors on your website. Misuse, such as using the bot for illegal activities, harassment, or other malicious intent, is strictly prohibited. Performance: While automatic.chat aims to provide instant and accurate responses, there may be instances when the chatbot may not understand or may misinterpret a query. In such cases, users are advised to contact the website's primary support channel.

Multiple Accounts: your usage of automatic.chat should be limited to only account. Creation of multiple active accounts for the purposes of creating multiple bots, more message credits or more sources is strictly prohibited. It is recommended to discuss with the automatic.chat team and we will, at our discretion, provide access to extra bots/messages, on a case by case basis.

7. Maintenance & Updates

Scheduled Maintenance: From time to time, automatic.chat may require maintenance, during which the service may be temporarily unavailable. We will strive to notify our users in advance through email notifications or announcements on our website. Updates: As we continuously aim to improve our services, there will be periodic updates to automatic.chat. These updates may include new features, bug fixes, and improvements. Users will be notified of significant updates and may occasionally need to update their integration to benefit from these enhancements.

8. Liability & Warranty

Limited Warranty: While we endeavor to provide a seamless experience, automatic.chat is still in its early stages of development. We do not guarantee that the service will be error-free or uninterrupted. Liability: To the extent permitted by law, automatic.chat and its parent company will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Users are advised to test the chatbot thoroughly and use it judiciously, understanding its current capabilities and limitations.

9. Termination

User Initiated: You can terminate your subscription to automatic.chat at any time via your account dashboard. Once terminated, you will no longer be billed, but no refunds will be provided for the current billing cycle. By automatic.chat: We reserve the right to terminate your subscription and access to the service if you violate our terms of use, misuse the service, or for other critical reasons. In such cases, you will be notified.

10. Governing Law & Jurisdiction

This agreement and any dispute arising from the use of automatic.chat will be governed by the laws of Toronto, Canada. Both parties agree to the exclusive jurisdiction of the courts of Toronto, Canada.

11. Amendments

We reserve the right to update these terms periodically. Users will be notified of significant changes. It is the user's responsibility to review the terms regularly and ensure compliance.

12. Third-Party Integrations

While there are no third-party integrations at the moment, we may in the future incorporate third-party services to enhance automatic.chat's functionalities. Any third-party integrations will come with their own terms and conditions, which users will need to agree upon before utilizing said integrations.

By using automatic.chat, you confirm that you understand these terms and conditions and agree to abide by them. We reserve the right to update these terms periodically. Users will be notified of significant changes.

For any concerns, feedback, or clarifications, please contact our support team at [email protected].

Thank you for choosing automatic.chat to enhance your website's user experience.